What is the difference between Food Allergies, Food Sensitivities, Celiac Disease and Gluten Intolerance?
We know that food sensitivities are very real, however they are not food allergies. We strive to safely serve those with Celiac Disease, Gluten Sensitivity and Food Allergies. Please don't claim a food allergy if you just don't like a particular food or ingredient or if you just have a sensitivity. Just ask us not to use that item in your meal. Certain allergies will cause us to completely close down a kitchen line and clean it in order to safely serve a guest. This extreme measure is not necessary for a food sensitivity. Below, we briefly describe the differences and encourage you to use the right terminology:
IgE Food Allergy Symptoms (Source: FARE see resource page for link)
An allergic reaction to food can affect the skin, the gastrointestinal tract, the respiratory tract, and, in the most serious cases, the cardiovascular system. Reactions can range from mild to severe, including the potentially life-threatening condition known as anaphylaxis. In the U.S., food allergy symptoms send someone to the emergency room every three minutes.
Symptoms typically appear within minutes to several hours after eating the food to which you are allergic. Keep in mind that children may communicate their symptoms in a different manner than adults.
Severe symptoms may include one or more of the following:
Severe symptoms, alone or in combination with milder symptoms, may be signs of anaphylaxis and require immediate treatment.
Mild symptoms may include one or more of the following:
How a Child Might Describe a Reaction
Children have unique ways of describing their experiences and perceptions, and allergic reactions are no exception. Precious time is lost when adults do not immediately recognize that a reaction is occurring or don’t understand what a child is telling them. Some children, especially very young ones, put their hands in their mouths or pull or scratch at their tongues in response to a reaction. Also, children’s voices may change (e.g., become hoarse or squeaky), and they may slur their words. The following are examples of the words a child might use to describe a reaction:
If you think you or your child has a food allergy, please see a doctor/allergist for IgE Food Allergy Testing.
Please help us so we can help you!
Again, we know that food sensitivities and cross reactions are very real. However, please remember that our first job is to make sure that those with life threatening food allergies or Celiac Disease can eat safely.
We ask that you not claim a food allergy if you just have a sensitivity to a food or just don't like a certain food or ingredient. Certain serious food allergies will mean that we have to shut down and clean a kitchen in order to safely serve that guest and we don't like being told someone is "allergic" to something when they really just "don't like it”.
We are very conscious of your wants and needs and want to accommodate you. However, that type of behavior is what makes it very difficult for those with Celiac Disease and life threatening food allergies to NOT be taken seriously when dining elsewhere. When you dine at One Dish Cuisine Cafe, Deli and Bakery it is not like going to any other restaurant!
Because so many people use the term “Food Allergy” incorrectly, we often need to ask customers many very specific questions in order to make sure that we completely understand their situation. We have detailed ingredient lists and know what is in our food. Those with Food Allergies and Celiac Disease count on us to clearly understand their situation so we can safely serve them. We have to be correct when we make their food, therefore, they don't get upset with us for asking clarifying questions in order to keep them safe and they have their Epi-Pen with them at all times in case of emergency.
When a customer is misrepresenting their situation; they are never "right" because it is disrespectful to us and to those with Life Threatening Food Allergies and/or Celiac Disease.
OPEN 6 DAYS A WEEK: Closed on Tuesdays
Bakery Opens Daily at 10 am - For coffee, donuts muffins, etc.
Mon, Wed, Thurs: 11 am - 8:00 pm | Fri & Sat: 11 am- 9:00 pm | Sun: 11 am - 3:00 pm
***Our Kitchen Closes 30 minutes prior to closing***
We are always closed on the following days:
New Years Day, Easter Sunday, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.
We close early on the following days:
Halloween, Thanksgiving Eve, Christmas Eve & New Years Eve