Frequently Asked Questions

What is the difference between Food Allergies, Food Sensitivities, Celiac Disease and Gluten Intolerance?

We know that food sensitivities are very real, however they are not food allergies.  We strive to safely serve those with Celiac Disease, Gluten Sensitivity and Food Allergies.  Please don't claim a food allergy if you just don't like a particular food or ingredient or if you just have a sensitivity.  Just ask us not to use that item in your meal.  Certain allergies will cause us to completely close down a kitchen line and clean it in order to safely serve a guest. This extreme measure is not necessary for a food sensitivity. Below, we briefly describe the differences and encourage you to use the right terminology:

  • Food Allergies are an IgE allergy to food which causes immediate symptoms and can lead to anaphylaxis or death. See a Doctor/Allergist for this diagnosis via skin tests and blood tests. Severe allergies will require the person to carry and Epi-Pen injector.  Some serious food allergies can have delayed reactions. (see symptoms below and our Resources Page). The Top 8 Food Allergens are: Peanuts, Tree Nuts, Milk, Egg, Wheat, Soy, Fish and Shellfish. (We conisder EoE a serious food allergy)
  • Food Sensitivities are an IgA or IgG reaction to foods that are usually minor delayed reactions and symptoms are not immediate or life threatening but can cause inflammation; however, the person does not usually know what food they are sensitive to.  Often these are diagnosed by blood tests that are not usually covered by insurance because they are not approved by the FDA. These tests are more likely to be run by non-traditional medical practitioners. Lactose Intolerance and Food Sensitivities are not considered food allergies.
  • Celiac Disease is an IgA Autoimmune Disease where gluten proteins (wheat, rye and barley) cause damage to the intestines.  A lifelong gluten free diet is the only cure. (Dermatitis Herpetiformis (DH) and EoE fall into this category). Celiac and EoE (Eosinophilic Esophagitis) are diagnosed by a Gastroenterologist via blood tests, upper endoscopy & biopsy. For DH; (a bumpy itchy skin rash and blisters); a biopsy of the unaffected skin adjacent to the suspected DH lesion is done by a Dermatologist familiar with DH. DH is a specific manifestaton of Celiac Disease (IgA skin manifestation). DH is seen in about 25% of those with CD and they may not show intestinal damage and may have negative blood tests for Celiac Disease but get a positive Celiac Diagnosis through their skin. (See Resources Page)
  • Gluten Sensitivity is the body's reaction to gluten where there are similar symptoms to those in Celiac Disease but no intestinal damage. This is diagnosed by a Gastroenterologist after ruling out Celiac Disease. There is no such thing as a "gluten allergy", you will have gluten sensitivity or celiac disease or you have IgE allergy to wheat, rye and barley.

IgE Food Allergy Symptoms (Source: FARE see resource page for link)

An allergic reaction to food can affect the skin, the gastrointestinal tract, the respiratory tract, and, in the most serious cases, the cardiovascular system. Reactions can range from mild to severe, including the potentially life-threatening condition known as anaphylaxis. In the U.S., food allergy symptoms send someone to the emergency room every three minutes.

Symptoms typically appear within minutes to several hours after eating the food to which you are allergic. Keep in mind that children may communicate their symptoms in a different manner than adults. 

Severe symptoms may include one or more of the following:

  • Obstructive swelling of the lips, tongue, and/or throat
  • Trouble swallowing
  • Shortness of breath or wheezing
  • Turning blue
  • Drop in blood pressure (feeling faint, confused, weak, passing out)
  • Loss of consciousness
  • Chest pain
  • A weak or “thread” pulse
  • Sense of “impending doom”

Severe symptoms, alone or in combination with milder symptoms, may be signs of anaphylaxis and require immediate treatment.

Mild symptoms may include one or more of the following:

  • Hives (reddish, swollen, itchy areas on the skin)
  • Eczema (a persistent dry, itchy rash)
  • Redness of the skin or around the eyes
  • Itchy mouth or ear canal
  • Nausea or vomiting
  • Diarrhea
  • Stomach pain
  • Nasal congestion or a runny nose
  • Sneezing
  • Slight, dry cough
  • Odd taste in mouth
  • Uterine contractions

How a Child Might Describe a Reaction

Children have unique ways of describing their experiences and perceptions, and allergic reactions are no exception. Precious time is lost when adults do not immediately recognize that a reaction is occurring or don’t understand what a child is telling them.  Some children, especially very young ones, put their hands in their mouths or pull or scratch at their tongues in response to a reaction. Also, children’s voices may change (e.g., become hoarse or squeaky), and they may slur their words.  The following are examples of the words a child might use to describe a reaction:

  • "This food is too spicy."
  • "My tongue is hot [or burning]."
  • "It feels like something’s poking my tongue."
  • "My tongue [or mouth] is tingling [or burning]."
  • "My tongue [or mouth] itches."
  • "It [my tongue] feels like there is hair on it."
  • "My mouth feels funny."
  • "There's a frog in my throat."
  • "There’s something stuck in my throat."
  • "My tongue feels full [or heavy]."
  • "My lips feel tight."
  • "It feels like there are bugs in there." (to describe itchy ears)
  • "It [my throat] feels thick."
  • "It feels like a bump is on the back of my tongue [throat]."

If you think you or your child has a food allergy, please see a doctor/allergist for IgE Food Allergy Testing.

Please help us so we can help you!

Again, we know that food sensitivities and cross reactions are very real.  However, please remember that our first job is to make sure that those with life threatening food allergies or Celiac Disease can eat safely.

We ask that you not claim a food allergy if you just have a sensitivity to a food or just don't like a certain food or ingredient. Certain serious food allergies will mean that we have to shut down and clean a kitchen in order to safely serve that guest and we don't like being told someone is "allergic" to something when they really just "don't like it”.

We are very conscious of your wants and needs and want to accommodate you.  However, that type of behavior is what makes it very difficult for those with Celiac Disease and life threatening food allergies to NOT be taken seriously when dining elsewhere. When you dine at One Dish Cuisine Cafe, Deli and Bakery it is not like going to any other restaurant!

Because so many people use the term “Food Allergy” incorrectly, we often need to ask customers many very specific questions in order to make sure that we completely understand their situation. We have detailed ingredient lists and know what is in our food. Those with Food Allergies and Celiac Disease count on us to clearly understand their situation so we can safely serve them.  We have to be correct when we make their food, therefore, they don't get upset with us for asking clarifying questions in order to keep them safe and they have their Epi-Pen with them at all times in case of emergency.

When a customer is misrepresenting their situation; they are never "right" because it is disrespectful to us and to those with Life Threatening Food Allergies and/or Celiac Disease.

OPEN 6 DAYS A WEEK: Closed on Tuesdays

Bakery Opens Daily at 10 am -  For coffee, donuts muffins, etc.

Café Hours:
Mon, Wed, Thurs: 11 am - 8:00 pm | Fri & Sat: 11 am- 9:00 pm | Sun: 11 am - 7:00 pm

***Our Kitchen Closes 30 minutes prior to closing***

We are always closed on the following days:
New Years Day, Easter Sunday, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.

We close early on the following days:
Halloween, Thanksgiving Eve, Christmas Eve & New Years Eve